Recognising the strategic value of integrity in business and sustainable development, JSC FPC endeavours to continuously enhance the effectiveness of its corporate governance framework, as well as the way in which decisions are made and the perspectives of every relevant stakeholder.
JSC FPC’s operations are guided by the principles of sustainable development, and all decisions – strategic, managerial, and operational – are made with these concepts in mind.
JSC FPC bases its development on the parent company’s acceptance of and adherence to the UN Global Compact principles, and it continuously enhances its internal corporate management institutions by embedding sustainable development principles into its current methods of operation.
The sustainable development management system at JSC FPC is an essential component of the Company’s general corporate management system, and the decision-making process and operational activities at JSC FPC successfully incorporate sustainable development concepts.
FPC’s management structure for sustainable development is divided into three tiers.
The tier of the Board of Directors
Approval of the strategy, methodology and regulations regarding environmental, social and corporate governance aspects
Executive tier
Creating guidelines, regulations, and instructions to implement the principles of sustainable development in the operational activities of the Company
Assigning the responsible subdivisions
Operational tier
Implementing the sustainable development decisions
Key sustainable development decisions taken by the Board of Directors in 2022
Decision taken
Implications for the promotion of the sustainable development principles
Approval of JSC FPC’s Informatisation Programme for 2022
Import substitution (Sabre): a new tariff setting system that was designed to automate the existing production business processes using domestic software and eliminate manual event accounting
Digitalisation of train crew operations: we plan to automate the existing business processes of the structural divisions of JSC FPC’s branches and reduce the amount of paper work
CRM: targeted offers to customers Business objectives of the project: a better quality of passenger service through the creation of a unified customer base and, as a result, streamlining the complaint handling and unification of passenger service standards as part of the product analysis
Introduction of an electronic queue management system: letting passengers manage their own time
Approval of JSC FPC Investment Programme for 2022–2024
Projects to renew the fleet and upgrade the existing rolling stock, including furnishing the carriages with water and air disinfection facilities
Digital HR, which aims to increase employee satisfaction with the Company’s HR services and improve HR management efficiency by implementing modern IT solutions
Depot infrastructure development projects aimed at improving the work environment for employees
Approval of the operational efficiency and cost optimisation programme for 2022–2024
The programme includes measures to equip carriages with diesel fuel consumption meters, which will reduce the consumption of diesel fuel
Approval of a number of corporate governance documents
In 2022, the Company continued to improve its regulatory framework in order to achieve progress in adherence to the principles of the Corporate Governance Code and compliance with best practices
Approval of the key risk register, risk map and risk appetite for 2022
The perimeter of the Company’s key risks includes corruption risks and the risk of unlawful interference in long-distance trains operated by JSC FPC. Both risks have zero tolerance, which indicates the Company’s high standards in combating corruption and ensuring carriage safety
A compliance risk appetite statement has been formulated. It includes 10 domains, including risks in environmental protection, industrial and fire safety, ecology (environmental protection), and occupational safety
Corporate KPIs for Company operations were approved
